If you live in Canada and haven’t been to Tim Hortons, some would argue that you’re not a true Canadian. Tim Hortons is the beloved coffee shop where over 5 million Canadians get their morning coffee and donuts every day.
In 2019, they introduced the Tim Hortons Rewards app, where you can earn points on every purchase and get exclusive discounts and coupons sent to you. When you bank up enough points, your coffee and donuts are on the house.
In this Tim Hortons Rewards review, we’ll cover everything you need to know about the rewards program, app, and how to earn and redeem Tim Hortons Rewards points.
How Does the Tim Hortons Rewards App Work?
Tim Hortons Rewards is a free loyalty program for Tim’s customers. On every eligible purchase, you earn points that can later be redeemed for drinks, donuts, or food.
On the Tim Hortons app, you can browse the menu and place an order for pickup or delivery. Payments are made through the app, and it is completely contactless.
Rewards points will automatically be collected and added to your account on every eligible purchase.
Or, you can place an order in-store and scan the barcode, which allows you to earn points.
If you’re new to the app and have a physical rewards card, you’ll need to link it to your account on the app.
How To Earn Tim Hortons Rewards
How do you earn points and take advantage of offers like a $1 coffee or pack of Timbits?
You earn 10 Tim Hortons Rewards points on every eligible purchase, either through the app or in-store.
When you order through the app, points are automatically collected and added to your account. If you’re ordering at a Tim Hortons location, open the app and scan the barcode at the cashier.
At any given time, there are deals and rewards on the app, like a 10-pack of Timbits for $1, any classic breakfast sandwich for $1.99, or any size coffee for $1.
These 4 offers are currently available on my account:
To redeem these offers, open the app and click “Activate” to load the offer to your account. Then, place an order for the menu item(s) either in-store or through the app.
If you’re ordering on the app, the discount will automatically be added to the transaction, and if you’re ordering in-store, just scan your digital card.
Some things to note:
When earning points, you can only bank a maximum of 20,000 points at a time. If you get to that level, you’ll need to start redeeming your points so that you can collect more.
To earn points, your total before taxes must be at least $0.50. Also, you need to wait at least 30 minutes before transactions; otherwise, you will not earn any additional points.
How to Redeem Tim Hortons Rewards
When you’ve collected enough points, you can redeem them for free coffee, donuts, and food items.
Each item on the menu requires a certain number of points for it to be free. Below is a breakdown of how many points you’ll spend on each item. As you’ll notice, the more big-ticket items like breakfast sandwiches, soups, and lunch items require more points than coffee or tea.
- 70 points – brewed coffee and tea
- 100 points – classic lemonade, hot chocolate, french vanilla, iced coffee
- 140 points – real fruit quenchers, cold brew, classic iced capp, espresso drinks, frozen beverages
- 50 points – classic donuts, specialty donuts, cookies
- 70 points – dream donuts, bagels, baked goods
- 140 points – box of 10 Timbits
- 50 points – hashbrown
- 140 points – yogurt
- 180 points – breakfast sandwiches
- 220 points – BELT or farmer’s breakfast sandwiches
Lunch and dinner
- 100 points – wedges
- 180 points – soups
- 220 points – lunch sandwiches, chilli
To redeem your points for free items, either place an order through the app and select what item you want to redeem points for or scan your Tims card in-store.
Tim Hortons Rewards points expire after a year. So if you have enough points to redeem for your favourite items, you should do so.
How to Maximize Tim Hortons Rewards
There aren’t too many ways to maximize Tim Hortons Rewards, but here are a few tips to keep in mind.
You earn 10 points per transaction, no matter how much the total is or what menu items you buy. This is a flat rate, meaning if you buy a single coffee or your order is worth $50, you will still earn the same 10 points.
To save the most money and maximize redeeming potential, you could save and use up your points for bigger ticket items, like breakfast and lunch sandwiches, which cost more than a coffee or donut.
Always remember to scan your app when ordering in-store. Sometimes, the cashiers will be too busy or forget to ask you. If you don’t remember either, you’ll miss out on points.
Pros and Cons of Tim Hortons Rewards
Tim Hortons Rewards is a great way to get free food and drinks, but there are a few pros and cons of the app, including:
- It is free and easy to sign up
- You earn points on every order above $0.50
- Special rewards and offers are almost always available in-app
- In-app ordering feature
- You only collect 10 points per order, no matter how much you spend
- Points expire every year
- You can only bank a maximum of 20,000 points at a time
- Points automatically redeem on the app, so you have to change that feature if you want to bank points instead
Tim Hortons Rewards FAQs
You can check your rewards card balance through the app. On the home tab at the very top of the screen, you can see how many points you have.
If you don’t have the app and only have a physical card, you can ask a cashier what your balance is or call 1-866TIMCARD (846-2273).
To contact Guest Services, Tim Hortons’ customer service number is 1-888-601-1616. For inquiries about Tims Rewards, contact digital support here.
Yes, Tim Hortons points expire yearly. Make sure to redeem them before they expire!
You need 70 points for a free brewed coffee, 100 points for a free french vanilla or iced coffee, and 140 points for a cold brew, classic iced capp, and espresso drinks.
For years, when you bought a hot drink for a few weeks during the spring season, you would be able to roll up the rim of your cup and see if you won a prize.
In 2021, Roll Up the Rim went fully digital. When purchasing a medium, large, or extra large hot beverage during the promotion, customers get a digital roll on the app, which they can virtually roll up.
100 Tims points will get you any one of these items: a classic lemonade, hot chocolate, French vanilla, or an iced coffee.