ICICI Bank Canada Review 2023

ICICI Bank Canada is a subsidiary of a much larger bank, ICICI Bank Limited, which is based in India and is a top-four bank in that country.

In addition to its Canadian operations, ICICI Bank Limited has a presence in the United Kingdom, United States, Singapore, Oman, China, Malaysia, Indonesia, South Africa, Dubai, Hong Kong, Qatar, Belgium, and Germany.

ICICI Bank Canada was launched in 2003 and has approximately $6.5 billion in assets under administration.

The bank offers a full suite of financial services, including chequing and savings accounts, credit cards, investments, loans, and business banking accounts.

ICICI Bank is headquartered in Toronto and has branches in Calgary, Brampton, Mississauga, Scarborough, and Delta.

While ICICI has a few branches, they qualify as an online bank for most Canadians who do not live within the seven cities where they have a physical presence.

This ICICI Bank Canada review covers the various financial products they offer and how their rates compare with other Schedule I banks, including Equitable Bank, Alterna Bank, and Canadian Western Bank.

ICICI Bank Canada Accounts

ICICI Bank offers a variety of chequing and high-interest savings accounts, including:

ICICI HISAVE Savings Account

ICICI has two high-interest savings accounts – one denominated in Canadian dollars and the other in U.S. dollars.

This no-fee savings account offers the following:

• 1.25% rate on CAD savings
• 1.00% rate on USD savings
• No minimum balance requirement

The HISAVE savings account is only available online.

Related: EQ Bank Savings – Best Savings in Canada?

ICICI Premium Savings Account

This is ICICI’s regular savings account. It is available through one of their branches and provides access to in-person support.

The premium savings account offers:

• No monthly account fees
• 1.15% interest on CAD savings and 1.00% on USD savings

Interest is calculated on your daily closing balance and is paid out monthly.

ICICI HiVALUE Chequing Account

The HiVALUE Chequing Account is available in Canadian and U.S. dollars. It offers:

• $9.95 monthly account fee; waived if you keep a minimum daily closing balance of $3,000
• 25 free debit transactions per month
• Access to 3,600+ surcharge-free ABMs via The EXCHANGE Network
• The first chequebook of 20 cheques is free

Related: Free Chequing Accounts in Canada

ICICI HiVALUE PLUS Chequing Account

The HiVALUE PLUS Chequing Account is only offered in Canadian dollars. It has a tiered monthly account fee ranging from $12.95 to $21.95.

Account-holders enjoy:

• Interest rate is calculated on the daily closing balance and paid monthly
• Unlimited bill payments, ABM transactions, POS transactions, pre-authorized debits, chequebooks, money transfers to India, and more

ICICI Basic Chequing Account

The basic chequing account has a $4 monthly account fee; however, the fee is waived for seniors, students, youth, and registered disability savings plan beneficiaries.

It is only available in Canadian dollars and offers:

• 12 free debit transactions per month
• Free paper statements
• Low-cost money transfers to India and elsewhere
• Interest rate is calculated on the daily closing balance and paid monthly

The 12 free debits can be performed in the branch, via telephone, online banking, or at an ABM.

Related: Best High Interest Savings Accounts in Canada

ICICI Bank Account Fees

Service fees may apply to debit transactions and vary with the type of account.

For example, a $1 fee applies to each debit transaction over the monthly limit for the HiVALUE and HiVALUE PLUS chequing accounts.

In-branch debits cost $1.50 each for the premium savings account and $5 each for the HiSAVE savings account.

While ABM transactions at ICICI ABMs and The EXCHANGE Network of ABMs are free for chequing accounts, they cost $1.50 each for the savings accounts.

Point of Sale transactions also cost $0.75 when you pay using your savings account. For a complete and current list of service fees, visit their website.

ICICI Bank Investments

ICICI Bank Canada offers Guaranteed Investment Certificates (GICs) and term deposits in non-registered and registered accounts, i.e. TFSA, RRSP, and RESP accounts.

A minimum deposit of $1,000 is required for GICs, and terms range from 1 to 5 years.

Related: Best GIC Rates in Canada

TFSA and RRSP Savings

In addition to GICs, you can also hold savings deposits in a tax-free savings account and registered savings plan. The interest rate is 1.25%, and it is calculated daily and paid out monthly.

Their registered savings accounts do not have a monthly fee.

ICICI Bank Canada Student GIC Program

International students who are applying for a student visa under the Student Direct Stream can purchase a GIC through ICICI Bank Canada’s student GIC program.

This GIC serves as proof that you have the funds required to cover your living expenses during the first year of your studies.

To be eligible, you must be a citizen of India, China, Morocco, Senegal, Vietnam, or the Philippines. The fee for this program is $150 CAD.

You will need to provide a copy of your passport and an offer letter from a Canadian university or college.

Newcomers to Canada from India, Bahrain, Germany, Hong Kong, Singapore, South Africa, Vietnam, UAE, USA, UK, and the Philippines can apply for an ICICI Hello Canada Account while still in their home countries.

Related: Best Bank Accounts for Newcomers to Canada

ICICI Bank Canada Credit Cards

They offer two credit cards:

1. Rubyx Visa Platinum: $49 annual fee, 2% cash back on one category of spending (options include gas, grocery, entertainment, or travel), and 1% cash back on all other purchases. This card has a 19.99% purchase rate and 21.99% for cash advances.
2. Coral Visa Credit Card: $0 annual fee. Earn 1% cash back on one category of spending and 0.50% cash back on everything else. The Coral Visa Card has a 19.99% purchase rate and 21.99% for cash advances.

In addition to credit cards, ICICI also offers mortgage loans and secured lines of credit.

Related: Best Credit Cards in Canada

ICICI Bank Business Accounts

They offer:

Business Savings Accounts: Both Canadian and U.S. dollars with high-interest rates. The savings accounts have no monthly fees.

Business Chequing Accounts: The Business Chequing Premium has a $5 monthly fee with unlimited debits. The Business Chequing Elite account has a $24.95 monthly fee that is waived if you keep a minimum balance of $20,000. Account holders enjoy a tiered interest rate on balances exceeding $20,000, a free initial chequebook, and more.

GICs and Term Deposits: Businesses can access GICs and term deposits ranging from 7 days to 5 years. A minimum deposit of $1,000 applies.

ICICI Bank also offers business loans, lines of credit, foreign exchange, and interest rate risk management products, e.g. currency and interest swaps and options.

Related: Best Business Bank Accounts in Canada

How To Open an ICICI Bank Account

To open an online-only bank account, e.g. HiSAVE Savings Account and HiVALUE Chequing Account, you can complete the application form on their website.

After, you will need to write out a cheque payable to yourself ($50 or more) and mail it to the bank. You can also open an account by phone.

For the Premium Savings and Basic Chequing Accounts, you can open a new account at one of their branches.

ICICI Bank Canada Customer Care

To contact ICICI’s customer support, you can reach them by phone toll-free as follows, depending on where you are calling from:

• Canada and the U.S.: 1-888-424-2422
• India: 1-800-200-3340
• Philippines: 180011102974
• Vietnam: 12280928
• North China: 108007142825
• South China: 108001402844

Or by email at c[email protected]

You can send documentation by mail to ICICI Bank Canada, P O Box 396, Don Mills, ON M3C 2S7, Canada.

Lastly, you can visit one of their branches in Ontario, British Columbia, or Alberta.

Is ICICI Bank Canada Safe?

ICICI Bank Canada is a member of the Canada Deposit Insurance Corporation (CDIC). This means that your eligible deposits with the bank are guaranteed up to $100,000 if the bank becomes insolvent.

Eligible deposits include savings, chequing, TFSA, and RRSP (savings and GIC).

ICICI Bank vs. Others

Financial institutions offering a higher interest rate on savings in Canada include:

EQ Bank: This bank offers high-interest savings accounts with unlimited free transactions and Interac e-Transfers. It also offers GICs, USD accounts, TFSAs, and more.

KOHO: You can earn interest on your balance with KOHO while also earning cash back on purchases with your KOHO Card.

Simplii Financial: Get access to a no-fee chequing account with unlimited transactions ($400 welcome bonus), a high-interest savings account, investments, loans, mortgages, and more.