How To Cancel TD Interac e-Transfer in 5 Simple Steps

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by Enoch Omololu, MSc (Econ)

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If you are looking to cancel an Interac e-Transfer in TD, this guide covers the process step-by-step.

Interac e-Transfers can only be cancelled when the recipient has not yet deposited the funds.

When the receiver has Auto-deposit set up for Interac e-Transfer transactions, you cannot cancel it. And to retrieve your money, you will need to contact the recipient directly and hope they are willing to send back the funds.

Read on to learn about how to cancel e-Transfers in TD and the associated fees.

How To Cancel TD Interac e-Transfer

Follow these steps to cancel an e-Transfer in TD.

  1. Sign in to EasyWeb
  2. Select “Interac e-Transfers” and click on “History”
  3. Click the Interac e-Transfer you want to cancel
  4. Click on “Cancel Transfer”
  5. Choose an account to deposit the funds and complete the transaction.

If you are on the TD Mobile App, follow these steps:

  1. Click on the menu icon and select “Transfers”
  2. Click “History”
  3. Click the Interac e-Transfer you want to cancel
  4. Click “Cancel Transfer” at the bottom of the screen
  5. Choose a deposit account and include a message if applicable
  6. Confirm that you want to cancel the transaction on the next screen to complete the process

Cancel TD Interac e-Transfer: Step-by-Step Guide

Here is a visual guide on how to cancel a TD e-Transfer when using the EasyWeb online platform:

Step 1: Sign in to EasyWeb

Sign in to your TD Canada Trust bank account using EasyWeb.

You can also use your tablet or phone’s web browser or mobile app.

Step 2: Select Interac e-Transfers

On the left side of your dashboard, click on “Interac e-Transfer®” and select “History.”

The resulting page shows a history of money you have sent in the last 90 days. You can select a different timeframe – 30, 60, 120 days, or a custom date.

td etransfer cancel img1

Step 3: Select the Interac e-Transfer You Want to Cancel

Click on the Interac e-Transfer you want to cancel from the list.

If the recipient is set up for automatic deposits, it will show “Auto deposited,” and the transaction can’t be cancelled.

Step 4: Click on “Cancel Transfer”

On the next screen, you will find details of your TD Interac e-Transfer.

Click on “Cancel Transfer” at the bottom of the screen.

td interac cancel

Step 5: Choose a Deposit Account and Cancel

You can now choose a TD bank account to deposit your funds. This can be your default TD chequing account or a TD savings account.

Add a message in the box to let the recipient know why you are cancelling the transfer. This message is optional.

td interac cancellation img 3

Click on “Next” and complete the cancellation.

TD e-Transfer Cancel Fee

You can cancel a TD Interac e-Transfer for free when the cancellation is completed within 45 minutes of sending it.

After 45 minutes, each Interac e-Transfer you send and cancel costs $5.

How To Edit or Delete e-Transfer Contacts in TD

You can easily delete e-Transfer contacts from your TD account if you are not planning on sending them money on a regular basis.

It is also easy to edit and update the contact details for each payee.

To edit or delete e-Transfer contacts on TD EasyWeb, follow these steps:

  1. Sign in to TD EasyWeb
  2. Click on “Interac e-Transfer®” on the left-hand side
  3. Select “Manage Contacts”
  4. Click on “Edit” to update a contact’s details or “Delete” to delete them from your payee list
td interac contact edit img


Is there a fee to cancel a TD Interac e-Transfer?

There is a $5 fee to cancel Interac e-Transfers in TD after 45 minutes have elapsed.

Can you edit and resend an Interac e-Transfer in TD?

No, TD does not support editing and resending e-Transfers. If you have provided the wrong information, you will need to cancel the transfer and initiate a new one.

Can you cancel Interac e-Transfer if the recipient has autodeposit?

Interac e-Transfers to a recipient with Autodeposit are automatic and can’t be cancelled.

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Enoch Omololu

Enoch Omololu is a personal finance expert and a veterinarian. He has a master’s degree in Finance and Investment Management from the University of Aberdeen Business School (Scotland) and has completed several courses and certificates in finance, including the Canadian Securities Course. He also has an MSc. in Agricultural Economics from the University of Manitoba and a Doctor of Veterinary Medicine degree from the University of Ibadan. Enoch has a passion for helping others win with their personal finances and has been writing about money matters for over a decade. He has been featured or quoted in The Globe and Mail, Winnipeg Free Press, Wealthsimple, Financial Post, Toronto Star, CTV News, Canadian Securities Exchange, Credit Canada, National Post, CIBC, and many other personal finance publications.

His top investment tools include Wealthsimple and Questrade. He earns cash back on purchases using KOHO, monitors his credit score for free using Borrowell, and earns interest on savings through EQ Bank.

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