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How to Get Your Free TransUnion Credit Score and Credit Report


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Accessing your credit score and report can easily cost you a painful $19.95 every time you want to view it.

While Canadians did not use to have a choice, there are now options to get a free credit score and report once a month from the two major credit bureaus – TransUnion Canada and Equifax Canada.

You can monitor your credit rating and avoid identity theft or fraud by regularly reading your credit report and ensuring it has no red flags.

Read on to learn how to obtain your free TransUnion credit report and score in Canada.

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How To Get a Free TransUnion Credit Report

Once a month, you can order a free credit report from TransUnion Canada. The document is called a “Consumer Disclosure,” and you can order it online, by mail, by phone, or in person.

Online: Visit TransUnion and enter your information, including name, address, date of birth, and social insurance number (optional).

You may be required to answer a few random questions to confirm your identity, after which you can access your credit report.

Mail: Download and complete the request form and mail it to Consumer Relations Centre, 3115 Harvester Road, Suite 201, Burlington, Ontario L7N 3N8.

Attach a copy of your government-issued ID, such as your driver’s license, passport, or birth certificate. Also, attach one copy of a document showing your address, such as a recent utility bill, credit card statement, Notice of Assessment, or T4 slip for the current year.

Phone: You can contact TransUnion by phone at 1-800-663-9980 and follow the automated interactive voice response.

In Person: Visit one of their provincial offices in Newfoundland, Nova Scotia, Ontario, and Prince Edward Island.

A second option for obtaining your free TransUnion credit report is via ClearScore. ClearScore is a financial technology company operating in Canada and several other countries.

It offers free access to free credit scores and reports from TransUnion. You can learn more about their service in this ClearScore review.

TransUnion Free Credit Report
Source: TransUnion.ca

How To Read Your TransUnion Credit Report

Your credit report contains a history of your interactions with credit facilities over time. It shows your:

  • Personal information, including current and previous addresses, SIN, name, date of birth, and employers
  • History of making payments to settle your debt obligations, e.g. credit cards and how much you owe
  • Hard inquiries by lenders for your credit profile
  • Court judgements, consumer proposals, liens, collections, bankruptcies, and more

The information recorded on your credit report impacts your credit score and highlights your creditworthiness to potential lenders.

Get more details about the information on your credit report. You can also learn about how to dispute credit report errors.

How To Get a Free TransUnion Credit Score

TransUnion Canada does not offer a free credit score check.

To obtain your credit score directly from the company, you will need to sign up for their paid monthly service, which costs $24.95 ($4.95 for the first month with applied discounts).

Alternatively, ClearScore and Credit Karma provide a free credit score based on TransUnion’s CreditVision scoring model. This credit score is updated free of charge every month.

If you are also interested in what your Equifax credit score is, you can obtain it via Borrowell or Loans Canada for free.

TransUnion and Equifax credit scores may vary due to various factors, including differences in proprietary scoring models.

Learn more about TransUnion vs. Equifax credit scores.

TransUnion Credit Score Range

Credit Scores in Canada range from 300 to 900. A higher credit score tells lenders you are creditworthy, and they may be willing to offer you lower interest rates.

Conversely, a poor or bad credit score means you will find it challenging to obtain credit.

TransUnion credit scores can be classified as follows:

  • Excellent TransUnion credit score: 800-900
  • Very Good TransUnion credit score: 720-799
  • Good TransUnion credit score: 650-719
  • Fair TransUnion credit score: 600-649
  • Bad TransUnion credit score: 300-599

If you have a bad or good credit score, you can improve it by paying your bills on time, using a lower percentage of your available credit (30% or lower), limiting your credit applications, and more.

Learn about how to raise your credit score fast or get your free credit score.

Related posts:

Free TransUnion Credit Score and Credit Report


Here’s how to obtain your free TransUnion credit report and credit score in Canada. There’s no need to pay for a credit monitoring service and you can get more details in this post.


  • Free Credit Report
  • Free Credit Score
  • Both are updated monthly
  • Access to free credit monitoring
  • Save the $20 monthly fee


  • Credit scores may vary across credit bureaus

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Gravatar for Enoch Omololu, MSc (Econ)
Enoch Omololu, MSc (Econ)

Enoch Omololu, personal finance expert, author, and founder of Savvy New Canadians, has written about money matters for over 10 years. Enoch has an MSc (Econ) degree in Finance and Investment Management from the University of Aberdeen Business School and has completed the Canadian Securities Course. His expertise has been highlighted in major publications like Forbes, Globe and Mail, Business Insider, CBC News, Toronto Star, Financial Post, CTV News, TD Direct Investing, Canadian Securities Exchange, and many others. Enoch is passionate about helping others win with their finances and recently created a practical investing course for beginners. You can read his full author bio.

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4 thoughts on “How to Get Your Free TransUnion Credit Score and Credit Report”

  1. Gravatar for dk

    transunion will no longer give you anything for free online. just verified the website they used to have is no gone and replaced with pay only access.

    • Gravatar for Enoch Omololu

      @DK: Thanks for providing an update.

  2. Gravatar for lugubres

    Just tried to get a free copy of the consumer disclosure report (free for Quebec resident) and ended up being charged $19.95 ($22.94 tx incl.) for the credit report & score services. Have to call tomorrow to cancel & see if TransUnion will credit me. Top priority is to cancel this monthly charge. Lesson learned the hard way.

  3. Gravatar for Lugubres

    For Quebec resident you must use this link https://secure-ocs.transunion.ca/secureocs/home.html to get a free copy of your Consumer Disclosure. Don’t make the same mistake that I did by using the wrong log in & getting charged and had to call to get an one-time refund and subscription cancellation.

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