How to Get Your Free TransUnion Credit Score and Credit Report

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by Enoch Omololu


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Accessing your credit score and report can easily cost you a painful $19.95 every time you want to view it.

While Canadians did not use to have a choice, there are now options to get a free credit score and report once a month from the two major credit bureaus – TransUnion Canada and Equifax Canada.

You can monitor your credit rating and avoid identity theft or fraud by regularly reading your credit report and ensuring it has no red flags.

Read on to learn about how to obtain your free TransUnion credit report and score in Canada.

Get your free credit score.

How To Get a Free TransUnion Credit Report

Once a month, you can order a free credit report from TransUnion Canada. The document is referred to as a “Consumer Disclosure” and you can order it online, by mail, phone, or in-person.

Online: Visit TransUnion and enter your information including name, address, date of birth, and social insurance number (optional).

You may be required to answer a few random questions to confirm your identity, after which you can access your credit report.

Mail: Download and complete the request form and mail it to Consumer Relations Centre, 3115 Harvester Road, Suite 201, Burlington, Ontario L7N 3N8.

Attach a copy of your government-issued ID such as your driver’s license, passport, or birth certificate. Also attach one copy of a document showing your address such as a recent utility bill, credit card statement, Notice of Assessment, or T4 slip for the current year.

Phone: You can contact TransUnion by phone at 1-800-663-9980 and follow the automated interactive voice response.

In Person: Visit one of their provincial offices in Newfoundland, Nova Scotia, Ontario, and Prince Edward Island.

A second option for obtaining your free TransUnion credit report is via Credit Karma Canada. Credit Karma is a financial technology company with operations in Canada and the United States.

They offer free access to free credit scores and reports from TransUnion. You can learn more about their service in this Credit Karma review.

TransUnion Free Credit Report

How To Read Your TransUnion Credit Report

Your credit report contains a history of your interactions with credit facilities over time. It shows your:

  • Personal information including current and previous addresses, SIN, name, date of birth, and employers
  • History of making payments to settle your debt obligations e.g. credit cards, and how much you owe
  • Hard inquiries by lenders for your credit profile
  • Court judgements, consumer proposals, liens, collections, bankruptcies, and more

The information recorded on your credit report impacts your credit score and highlights your creditworthiness to potential lenders.

Get more details about the information on your credit report. You can also learn about how to dispute credit report errors.

How To Get a Free TransUnion Credit Score

TransUnion Canada does not offer a free credit score check.

To obtain your credit score directly from the company, you may need to sign up for their paid monthly service which costs $19.95.

Alternatively, Credit Karma provides a free credit score based on TransUnion’s CreditVision scoring model. This credit score is updated free of charge every month.

If you are also interested in what your Equifax credit score is, you can obtain it via Borrowell for free.

TransUnion and Equifax credit scores may vary due to a variety of factors including differences in proprietary scoring models.

Learn more about TransUnion vs. Equifax credit scores.

TransUnion Credit Score Range

Credit Scores in Canada range from 300 to 900. A higher credit score tells lenders you are creditworthy and they may be willing to offer you lower interest rates.

On the flip side, a poor or bad credit score means you will find it challenging to obtain credit.

TransUnion credit scores can be classified as follows:

  • Excellent TransUnion credit score: 800-900
  • Very Good TransUnion credit score: 720-799
  • Good TransUnion credit score: 650-719
  • Fair TransUnion credit score: 600-649
  • Bad TransUnion credit score: 300-599

If you have a bad or good credit score, you can improve it by paying your bills on time, using a lower percentage of your available credit (30% or lower), limiting your credit applications, and more.

Learn about how to raise your credit score fast or get your free credit score.

Related posts:

Free TransUnion Credit Score and Credit Report


Here’s how to obtain your free TransUnion credit report and credit score in Canada. There’s no need to pay for a credit monitoring service and you can get more details in this post.


  • Free Credit Report
  • Free Credit Score
  • Both are updated monthly
  • Access to free credit monitoring
  • Save the $20 monthly fee


  • Credit scores may vary across credit bureaus
How to Get Your Free TransUnion Credit Score and Credit Report

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Enoch Omololu

Enoch Omololu is a personal finance expert and a veterinarian. He has a master’s degree in Finance and Investment Management from the University of Aberdeen Business School (Scotland) and has completed several courses and certificates in finance, including the Canadian Securities Course. He also has an MSc. in Agricultural Economics from the University of Manitoba and a Doctor of Veterinary Medicine degree from the University of Ibadan. Enoch has a passion for helping others win with their personal finances and has been writing about money matters for over a decade. He has been featured or quoted in The Globe and Mail, Winnipeg Free Press, Wealthsimple, Financial Post, Toronto Star, CTV News, Canadian Securities Exchange, Credit Canada, National Post, CIBC, and many other personal finance publications.

His top investment tools include Wealthsimple and Questrade. He earns cash back on purchases using KOHO, monitors his credit score for free using Borrowell, and earns interest on savings through EQ Bank.

4 thoughts on “How to Get Your Free TransUnion Credit Score and Credit Report”

  1. transunion will no longer give you anything for free online. just verified the website they used to have is no gone and replaced with pay only access.

    • @DK: Thanks for providing an update.

  2. Just tried to get a free copy of the consumer disclosure report (free for Quebec resident) and ended up being charged $19.95 ($22.94 tx incl.) for the credit report & score services. Have to call tomorrow to cancel & see if TransUnion will credit me. Top priority is to cancel this monthly charge. Lesson learned the hard way.

  3. For Quebec resident you must use this link to get a free copy of your Consumer Disclosure. Don’t make the same mistake that I did by using the wrong log in & getting charged and had to call to get an one-time refund and subscription cancellation.

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